Reviews for Hijaz Hajj Umrah Ltd

• Reviewed By: Md. Rasel Hossen
• Location: Savar, DH 1342
• November 24th, 2025
• This review was copy/pasted from:
  
• Original Review Link: google.com/maps/contrib/109935212149097529493/reviews?hl=en Link to Original Review Posted on Google

• Comment: I recently performed Umrah with my family, and Alhamdulillah, it was a truly blessed and memorable experience for all of us. Although we encountered an unexpected challenge due to the cancellation of our flight, the Hijaz team made a sincere effort to resolve the issue at their earliest convenience. Their support during that stressful moment was appreciated, although there is still room for improvement in how they care for group members during such situations. A little more attention and coordination in those moments would make their service truly outstanding.
  
  Aside from that, everything else during our journey was well-organized and delivered exactly as promised. The arrangements, from transportation to accommodation, were smooth, and we felt taken care of throughout the pilgrimage. What truly stood out was their dedication to offering not just traditional Hajj and Umrah packages, but also genuine support whenever needed.
  
  The staff and guides were exceptionally cooperative, kind, and accommodating, always available to answer questions and provide assistance whenever needed. Their guidance throughout the rituals made the experience even more meaningful and stress-free.
  
  Overall, we are grateful for the service provided by Hijaz, and with a few enhancements during unexpected situations, they can reach an even higher standard of excellence.
  
  Thank you, Hijaz team, for helping make our Umrah journey a memorable one.
• Overall Rating